Route Representative Job Description

 

JOB TITLE: ROUTE REPRESENTATIVE 

REPORTS TO: PLANT MANAGER 

DEPARTMENT: CUSTOMER SERVICE 

SUPERVISES: NONE 

EDUCATION: HIGH SCHOOL DIPLOMA OR EQUIVALENT EXPERIENCE EXPERIENCE: GOOD CUSTOMER RELATIONS EXPERIENCE. 

PHYSICAL QUALS: FULL BODY MOBILITY-NO LIFTING RESTRICTIONS ABLE TO MAKE FREQUENT STOPS AND DELIVERIES.  

LOADING AND UNLOADING TRUCKS, AND STEPPING UP  

INTO AND OUT OF TRUCKS. ABLE TO WORK IN WARM  

ENVIRONMENT. 

MENTAL QUALS: ATTENTION TO DETAILS. GOOD CONCENTRATION  ABILITY. 

JOB SUMMARY: 

▪ ESSENTIAL DUTIES OF THE POSITION: 

1. PERFORM DELIVERIES OF CLEAN ITEMS AND PICK UP OF SOILED ITEMS. TAKE CARE OF ALL CUSTOMER NEEDS WHILE AT THE LOCATION IF  POSSIBLE. RETURN TO PLANT AND UNLOAD SOILED ITEMS TO PROPER  LOCATIONS IN PLANT AND PREPARE AND LOAD TRUCK FOR NEXT DAYS  ROUTE. 
2. BUILD AND MAINTAIN GOOD WORKING RELATIONSHIP WITH CUSTOMER  TO TAKE CARE OF THEIR SERVICE NEEDS. 
3. LEARN AND MAINTAIN KNOWLEDGE OF ROUTES. 
4. HAVE AND MAINTAIN A VALID DRIVER'S LICENSE AND GOOD DRIVER'S  RECORD. 
5. KEEP TRUCKS CLEAN AND REPORT MECHANICAL ISSUES ON TRUCKS.